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MindDrive got a reaction from Ronster in Customer Review Editing
What is SquareSpace waiting for?! This is important functionality that should have been implemented sometime in the past year since this was first raised here (and probably elsewhere before). Review responses are an important tool for merchants and for customers (how a merchant responds to a customer is at least as important as the complaint).
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MindDrive reacted to leftheaded in Can I backup my site?
I accidentally deleted a section from our website. We paid someone to build the site, and we're happy with our content. I needed to make a simple update, and in the confusion of how to use the squarespace editing tools, I accidentally deleted something and could not get it back.
We are moving our company website to another host due to this gap. time to start researching our options.
imo this web host is fine for personal use, but I would never recommend any business use this... due to the lack of backups
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MindDrive reacted to JPD in Can I backup my site?
September 2020 here, and there is still no way to access snapshots of our squarespace content in case of human error. If me, my boss, my intern, anyone screws something up or gets misinformed, we are catastrophically screwed.
You can make it as difficult and evil as you'd like for us to migrate our data -out- of squarespace, BUT LET US HAVE BACKUP SNAPSHOTS WITHIN SQUARESPACE. This is web safety 101.
I can't pay for a service into which I pour years of work knowing that it can all die irreversibly due to any human error at any time.
Please forward this to whomever has decision making power and sense at Squarespace.
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MindDrive reacted to Kerst in Can I backup my site?
Last week an employee maliciously deleted a substantial amount of content from our site (individual items rather than pages). We are frustrated and disappointed to find that Squarespace doesn't provide any backup facility. We've loved using Squarespace but the website is due for an overhaul in the next few months and the inability to back up content is likely to push us towards finding another solution.
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MindDrive reacted to Caue in Can I backup my site?
And unlike dropbox or google drive, you don't offer a way to sync files to our end (though gDrive also has issues in this respect).
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MindDrive reacted to Keith1570047708 in Can I backup my site?
I'm with Smilez on this. My clients want to be able to restore pages, widget content, etc. if they're broken, not just deleted. As of now all I can tell them is to keep text file backups of the code for every page, every widget. For me, as a developer, I don't have a huge problem doing that, but for my clients, especially when it's a whole team of content creators and editors, that's kind of hard to keep track of and make a routine for.
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MindDrive reacted to libby in Can I backup my site?
I NEED SITE BACKUPS!!!! Version Control! Multiple Undos! Something!!!! With multiple editors there must be a version control function with backups. It is too easy to mess up content and styling within a page. To not have any of these features in place, besides being so y2k, makes me terrified to hand my nicely built and styled website over to the clients. This seems like such a critical function I just can't believe it hasn't been integrated yet.
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MindDrive got a reaction from Tucker in Customer Review Editing
What is SquareSpace waiting for?! This is important functionality that should have been implemented sometime in the past year since this was first raised here (and probably elsewhere before). Review responses are an important tool for merchants and for customers (how a merchant responds to a customer is at least as important as the complaint).
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MindDrive reacted to paul2009 in Hidden product - not available through direct link?
When you hide a product by setting Visibility to Hidden the product is removed from sale. It cannot be viewed or purchased. It can only be seen by website contributors.
If you want to sell products via a direct URL that are not listed on public Store pages, you'll need to place them in a separate Store page.
The Store page should be placed in the Not Linked section of the Pages panel and you will want to check Hide this page from search results in the SEO tab of the page settings.
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MindDrive reacted to paul2009 in Customer Review Editing
@Boffix @Ronster @Rockerbox @RamonaSchmidt @SatsumaStreet
Please take a moment to request this feature by contacting Squarespace Customer Care using a support ticket. Squarespace teams don't routinely monitor this forum for feedback (see the guidelines - item 6) so may not realise the pain this is causing.
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