Ever since Squarespace took over our Google Domain, we've lost access to all our email forwarding settings. All the email forwarding that we had set up in Google Domains seems gone, and there's just a message from Squarespace that we need to either delete our MX records or delete our Google Workspace account (aka start over from scratch) in order to access email forwarding. Google Domains offered 100 free forwarding emails...now that Squarespace has taken over, all of those settings are gone -- we can't even access them.
Contacted Squarespace "support" about this twice already -- it's been over 5 days and all they've done is send an email that says they have "an unprecedented volume of requests."
We've experienced MX and DMARC records that disappeared when Squarespace took over our other domains from Google, too. Contacted Squarespace "support" who had no idea what we were talking about...all they did was link to a generic support article that wasn't even related to these issues and then closed the support case (that it had taken us hours to even open in the first place).
Super disappointed in how this domain transfer to Squarespace has gone, and even more disappointed (though not surprised) in Squarespace's severely lacking "support."
Since Squarespace can't answer for themselves, anybody out there had luck finding a way to access email forward settings without having to delete MX records or Workspace and starting all over from scratch?
And, where is everyone transferring their domain registrations now that Squarespace's bad support, awkward management interface, and missing features are the new reality?
