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RichD

Circle Member
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Everything posted by RichD

  1. Apparently, this isnt a isolated issue. It's happened to me again today.
  2. It was my pleasure. At this stage, there's no further action that you can take on your end to prevent this in the future. Having said that, from the reports that i have received so far in regards this issue, this appears to occur only once on some websites. Our engineering team is trying to understand the pattern and deploy a fix. In the meantime, if you encounter the same issue again (let's hope not), please let us know. This was the response from support - seems obnly isolated websites
  3. Its sorted. I contacted support and they "fixed" it. I've asked for some feedback as to what happened but no response.
  4. Here's an interesting one... This morning I got a call from a customer, they couldn't order one of the site's courses. So I opened the site, every single product and service has been converted to a blog post! I've no idea how it happened, but it's causing massive problems. I've got a ticket being escalated but apparently it can take several days for them to respond. Would anyone have any bright ideas so I can fix this as soon as possible? Thanks in advance The shop page is www.mdrtraininguk.com/shop
  5. Brilliant! Thank you very much. I'll have a play with this later today.
  6. @tuanphan would you be able to help me with the code please.. I have absolutely no idea about CSS🙂
  7. Hi Tuanphan Ideally all pages, so I guess some sort of code injection?
  8. Site URL: https://www.mdrtraininguk.com/shop/p/hgvclassroom Hi, Im wondering if it is possible to restructure the product page. At the moment, I use the "simple" layout which is: Title Description Purchase button Additional info With images on the right. I would like to structure the page in the following way Title Additional info Purchase button The reason is that the additional info section can be designed, with sections the same as a standard page. The product description section is just text only. I hope that makes sense. If there are any coding wizards with a solution, I'd really like to hear it 🙂 Thanks Rich
  9. Site URL: https://marlin-alligator-ctnf.squarespace.com/config/pages/6131fb44534f7e580f4dfe83/categories/6131fb44534f7e580f4dfec0 Hi, Site password is "MDR1" I would like to move the display order for a product page on mobile. You'll see the page order is: Image Selection options Buy button Description Additional info Ideally, I would want the description to display first on a mobile page, is that possible? Or, alternatively, I would love to have descriptions for each option under the selector, i.e Option 2 Select this is you want support Option 2 Select this if you want revision etc etc. Thank guys!
  10. Hi sorry Tuan, I completely forgot I had posted this (changed direction). Thank you for your response!
  11. Hi, I'd like to add a comparison chart to the additional info section on a product page, like the pricing plan on the sqsp pricing page. Any ideas how to best implement it? Ideally, I would like it to add customers selection to their cart. Any ideas greatly appreciated!
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