boldaugustdesign

@paul2009 welp...just like that, it's magically fixed. after this thread today, everyone who couldn't see it before can now see it and it DOES look clear. Looks like somehow, someway, my site was flagged as malicious and the constant emailing and attention finally untangled it. I'm still lost as to how a site can be flagged like that and the steps to take it down, but now I know how to help others in the future: contact every single ISP and antivirus software and beg. That's the only thing i can see that worked!

Thanks @paul2009 for checking - I just checked back in with a few of my pals and they still can't see it. They're getting "site not secure" or "site doesn't exist" or getting blocked. It's still happening and I have no way of fixing it.........so I'm just going to keep losing business to who knows who. There seem to be many other threads talking about this issue with no resolution.

So....what do I do..........i've reached out to all the ISPs and nothing. Only one response. That thread you linked to is EXACTLY what I'm going through but no one has answers in that thread either. You mention going to Spectrum and asking to get unblocked - okay, I've done that and McAffee and Norton. I can't keep just emailing and emailing. If someone put me on a blacklist, okay, I need to know how to solve that and clear it. This can't seriously be a thing that just happens to people?

My site boldaugust.com is being flagged as spam and malicious to dozens - maybe hundreds - of folks. It does not happen to me and it cannot be checked by me. This has been happening since OCTOBER. First, I had my domain with Google domains. Then moved to Squarespace hoping it would resolve. Then moved to Hover. Hover's customer support is responsive and has checked everything top to bottom, and they're saying it's an issue with my Squarespace site. Squarespace support, when they can see there's an issue, points to Hover. Hover points to Squarespace. There's a lot of finger pointing going on. My site is still showing up malicious. PLEASE HELP I AM DESPERATE. I'm losing business. I'm a web designer, this is my whole livelihood, and I have no idea what to do, and it's embarrassing that I can't fix it in the first place. I'm usually so tech savvy. Squarespace Support has told me to advise each individual person with an error to clear their cache or report it...which is insane. It's happening to like 20% of my viewers, I have no idea how many. Clearly, something on my website is triggering antivirus software or SOMETHING and it's a huge pain. Here's a list of things I've done + a loose timeline: First, I rebranded in August. I went from letsgo.studio to boldaugust.com - but I didn't get any issues then. In October, my mom noticed it first, and said my site was being flagged. Okay, mom.....uh-huh. She clears cache. Nothing. Multiple folks across my socials start DMing me that "my site is down." Uhhhh. Maybe it's not just my mom. I check DNS. Force SSL. Ask SQS to refresh SSL. Go to Squarespace support. They can't replicate it, so clearly there's nothing wrong. Tons of people continue telling me that they can't access my site and I am embarrassed. Holidays hit, I'm too tired, but I decide to move my domain from Google Domains to Squarespace to get ahead of that whole mess, and hey, maybe that's it? Nothing changes. Now I try all sorts of reaching out. I have contacted McAffe, Norton, AT&T, Xfinity, and any single business I could think of to request that my site be refreshed and taken off of their flagged lists. I only get a response from Norton that they fixed it? I post in a trusted web designers group. I'd say 25% of them still can't see my website? None of them know what's going on. I move to Hover. Wait a week or so. Contact Hover support. They're like "Everything looks perfect on our end...but something is wrong. Go talk to Squarespace." I FINALLY find a SQS support person who sees the issue. I feel seen. But they email me that they can't fix it, and direct me to the same support article that everyone else has given me. Guys, something is wrong. I need help. I'd pay anything if anyone knew how to fix it. Squarespace support is doing nothing but telling me to tell users to, what? Clear their cache? That's not the issue. I'll try anything at all. Hopeful someone here can find the answer.