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Found 17 results

  1. Hi, I am living in Spain but because I'm British I would like to keep my site in English and manage everything in English. But I would like to keep the invoices for using Squarespace to be in Spanish and Euros Is this possible?
  2. Site URL: http://www.hannahmillerick.com.au Hey, I've moved states from NT, Australia to Melbourne. As a freelance professional family photographer it's going to take some work building a new client base in a completely different location. From desert to sea imagery - the aesthetics look and feel of my work will change...naturally. -----Question----- ***I'd like to add the announcement bar and other premium features - My plan was paid annually and expires in Jan 2023. It will renew as a premium site (because I have set it to) Is there any way I can upgrade now - without having to wait until this subscription expires? Any advice would be greatly appreciated.
  3. Hi all! I've had a 7.0 site since 2020, and recently decided it needed a redesign. I started a trial (using 7.1) and spent a lot of time on it before discovering that swapping my subscription over to the 7.1 site isn't as easy as I expected. Since I've already spent the time creating and refining it, I'm trying to find the best way to cancel my 7.0 site (paid annually) and start using the 7.1 version without wasting too much money. Squarespace's guide recommends contacting them to see if you're eligible for a pro-rata refund after cancelling your site, but from what I'm reading here that seems only applicable for Circle members and designers - please correct me if I'm wrong! Swapping from annual payment to monthly only seems to be possible after the current billing cycle, and I can't find any way of extending the free trial more than 7 days (as I'm not a Circle member). I'm grateful for any suggestions, Thankyou in advance!
  4. Hi there, I was wondering if there is a way to get one plan for a website and scheduling service? or do I have to pay for 2 different plans?
  5. I want to set up a member area on my website, but I want it to serve as an Alumni membership portal whereby Alumni (members) can set up an account and check if they are up to date on their annual dues paid to the organization - not necessarily access special content. Do the member areas support this type of billing history search by "members."
  6. Hi, I am trying to set up a Squarespace website for a UK-based charity. We do not have a credit card/debit card and would wish to pay for the monthly/annual Squarespace subscription using account number and sort code (BACS). I see there is an option for paying using SEPA direct debit using an IBAN - is this the option I should choose or would this mean I am paying using Euros and would therefore incur bank charges (we would to bay in GBP)?! I hope my question makes sense. Thanks for any help you can give us!
  7. Site URL: https://www.vikasdutt.com Hi, I am paying for Business Plan.. however it is not an e-commerce website and therefore I think I can move Personal Plan. I am not sure if my website is using "Premium Integrations and Blocks" feature and if moving to a lower plan will impact my website. How can I check the same? Regards, Deepti
  8. Hi im looking for some advice on how to setting up a secure login for my clients, each client must have access to their own accounts details only and will be able to make payments for there. Thanks 3Dmax
  9. I’m just wondering people pocket the first year circle discount when billing a client. Do you invoice them every year for the hosting yourself or ask for a credit card and handover the website to them? I can see in some instances you may contract regular maintenance and content creation for a client in which you bill them a monthly fee. But if it is something simple that you want to hand over, fo you pass the discount to the client or keep it?
  10. I have a dentist office I'm potentially working with that wants to have a page on their site where clients can pay their bills online. Since the amount eache person is paying is variable, I couldn't set it up like a commerce site. They have this available on their current site. Is there special code or a special plug in I should use so that customers can fill out a form to give their credit cards and then enter an amount to be processed? Thank you!
  11. Site URL: https://www.mawon.com.br Hello Squarespace, I would like to register my request for more attention to the Brazilian public. We are a huge market, the site is already all in Portuguese, but they still don't accept our currency as payment. We are suffering a crisis of devaluation of our currency. Today (July 27, 2021) one euro is equivalent to R$6.12, so the cheapest plan of the platform (11 euros) costs us R$67.32 per month or R$807.84 per year. What does this value mean? The minimum wage in Brazil is R$1,100, so the cheapest plan costs 73% of the minimum wage. Think in terms of the country where you live, imagine 73% of a minimum wage to have access to the platform. I am not devaluing your service, I love SquareSpace! But proportionally it is an absurdity for us. For other players in the market: WordPress has the cheapest plan of R$12 a month (R$144 a year) and WIX R$20 a month and the annual plan R$13. Brazil is in a political, economic and health crisis. If it is possible, take a look at our situation, it is very complicated to keep the site on SquareSpace. I imagine that I am not the only one in this situation. Thanks for your attention.
  12. Site URL: http://not-existing.now Hi all I like the simplicity of the squarespace shops and I am thinking about switching a webshop to squarespace. the business is also simple and only seasonal (selling chocolate easter bunnies). maybe 3000 to 4000usd revenue and very small margin because it's just a funny hobby and more a test webshop for me. It's written "Change or cancel your plan at any time."(https://www.squarespace.com/pricing) I my case I would use the plan 'personal' approx. 10mt. and I would use the plan 'commerce' before eastern. 1.Question: Can I really change on a daily basis the plan? Is it simple and convinient? 2.Question: What happens to the features I configured in the plan 'commerce' when i change to 'personal'? are they lost? if I switch back, are they just back as I configured them before? Thanks in advance for your answers! Best regards and happy eastern. ;) Stefan
  13. Site URL: https://hoverboardsgeek.com I want to upgrade the plan on my website, are you guys offering discount in this COVID-19 situation?
  14. I have a personal paid account using student discount and I need to upgrade to a basic commerce plan. Is there a way of keeping the student discount on the upgraded account? When I try to upgrade, it's asking for an extra 180gbp when it should be 120 gbp or less
  15. I'm trying to add icons to my nav, but I can't use code injection since I have the Personal plan. Everything I've seen says to use FontAwesome, and that requires code injection. Any way to do this? Thanks in advance.
  16. Hi I switched my account from trial version to paid subscription last week but I still don’t have the functionality to change the appointments I offer from dollars to pounds. It’s very frustrating as there is obviously an issue with my account. the acuity customer service which can only be reached by email not live chat or a phone number have not responded to several messages sent. Can anyone help please? I’m desperate to make my booking page live but can’t until I sort my account. Many thanks
  17. Hi!! I want to upgrade my site from a personal plan to a business plan, but am unsure whether this will affect my student discount. I used the student discount offer a couple of months ago to get 50% off the first year of my personal plan- if I upgrade now to a business plan, will the student discount stay in place i.e. will I get 50% off the upgrade? Thanks xx
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