How to add a link to the "description" area under "Accordion" in "Additional Info" section of a product?

Hi there, I wanted to add a link to the "description" under "Accordion" within the "Additional Info" section for product description, but after I clicked the the link icon in the "description", it pops up and disappeared. 

How to solve this problem?

Product Page

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【Problem Description】

1. I created a product page (attachment 1)
2. I want to add "Accordion" to the "Additional Info" section. (attachment 2)
3. I created an "Accordion", and changed content (attachment 3)
4. But I cannot add a link to  "Package Details" in the "Description". When I highlighted "package details" and clicked the "link", a small window popped up but disappeared within 2 seconds(attachment 4), so I cannot add link.

How to add a link to the "description"? 

Please advise.

Thanks a lot!

I have the exact same issue. Squarespace folks, HELP US PLEASE!

@JJ001 There doesn't appear to be a platform-wide issue at the moment (see screenshot below) so this may be an issue with your browser.

Looking at your screenshot, I can see some green icons so you appear to have added a third party browser extension and this could be causing the issue? Try editing the site with this extension disabled, for example in a private/incognito browser window, or try another browser to see if this fixes the issue. Let us know how you get on.

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@paul2009 Hi Paul,
Thanks for your feedback.
The green dot in the previous screenshot was "Grammarly" (an extension in Chrome).

I tried another browser, Safari, which does not have the extension, and the link still just popped up and disappeared in 1 second. (please see attached video screen recording).

Any idea?

Thanks a lot!🌻

13 minutes ago, JJ001 said:

@paul2009 Hi Paul,
Thanks for your feedback.
The green dot in the previous screenshot was "Grammarly" (an extension in Chrome).

I tried another browser, Safari, which does not have the extension, and the link still just popped up and disappeared in 1 second. (please see attached video screen recording).

Any idea?

Thanks a lot!🌻

 

 

 

 

Link Pops Up_Safari.mov

And I also tried using a new google browser, without the extension (Grammarly), also, same issue. Please see attached video. 

Actually, I am not able to insert link within the accordion text but not only that. The same quick disappearance of the editor box happens also when I want to make the text 'bold' or 'underlined'.  But still, the bigger issue for us is not being able to add a URL within the accordion description.