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Postage

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Hi, id love some help working out a shipping problem ive had trouble with for years.

I send art prints which roll up in a tube internationally. I also send merch, greetings cards,tshirts,totes etc.

I need to work out how to organise my shipping if someone orders both a print and a card I need to send them separately (in a tube and an envelope) so that they don’t get damaged in transit.

Is there a way to add separate postage costs in these cases?

Ive been using a flat rate for years, but it's costly and tricky and often not right. Please help. 

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2 hours ago, RosannaPrints said:

I send art prints which roll up in a tube internationally. I also send merch, greetings cards,tshirts,totes etc.

I need to work out how to organise my shipping if someone orders both a print and a card I need to send them separately (in a tube and an envelope) so that they don’t get damaged in transit.

You should be able to set up Fulfillment Profiles for these products, specifying only the "tube" shipping for some of the products and the "envelope" shipping for the others.

Once you've set this up, if a customer checks out with an art print and a greeting card, because they are assigned different fulfillment profiles, their purchase should be split into separate orders, one for each shipping option.

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