Andrew Strang Posted January 17 Share Posted January 17 The Australia Post shipping option is not showing at checkout. Any advice appreciated thanks. Link to comment
paul2009 Posted January 17 Share Posted January 17 6 hours ago, Andrew Strang said: The Australia Post shipping option is not showing at checkout. This shipping option should appear after the customer has typed a valid Australian address. Have they provided one? Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
Andrew Strang Posted January 27 Author Share Posted January 27 Thanks. Yes, Australian option appears, but only after successive defaults to Rest of World, which is confusing to Australian customers and likely cause of hesitation for them. Link to comment
Solution paul2009 Posted January 27 Solution Share Posted January 27 You can set which country you’d like to be pre-selected for billing and shipping address fields at the checkout, but it looks this has been set to “United States”. You can change this to your preferred country in Checkout Settings > Checkout page > Default country in address fields. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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