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Fillable Forms not scrolling or showing entire form on screens, across browsers

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Can't scroll all the way down on forms. Especially if window is minimized I have asked support, and they can't replicate the issue, but I am seeing it now on my desktop, and my clients are seeing it on various devices and browsers. Is there a fix for this? Not seeing it in Safari on my phone. Thanks for any suggestions!

Edited by kpfeifer
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2 hours ago, kpfeifer said:

Can't scroll all the way down on forms. Especially if window is minimized I have asked support, and they can't replicate the issue, but I am seeing it now on my desktop, and my clients are seeing it on various devices and browsers. Is there a fix for this? Not seeing it in Safari on my phone. Here's a form that's not working in Safari on my desktop Mac. https://www.madisonnjhistoricalsociety.org/volunteer. Thanks for any suggestions!

I can replicate the issue

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox - Lightbox captions only mode)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
💫 Gallery block 7.1 workaround
🥳 No-code customisations for Squarespace
🚀 Learn how to rank new pages on Google in 48 hours!

If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

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  • Solution

This is interesting! I never noticed this before, please use this custom CSS for fixing this, placing it under Footer injection

<!-- sqs:beyondspace-scrollable-lightbox !-->
<style>.sqs-modal-lightbox-content .lightbox-inner { position: fixed; }</style>
<!-- /sqs:beyondspace-scrollable-lightbox !-->

 

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox - Lightbox captions only mode)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
💫 Gallery block 7.1 workaround
🥳 No-code customisations for Squarespace
🚀 Learn how to rank new pages on Google in 48 hours!

If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

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Thank you. I’ll try that. Support responded that by deactivating my custom scripts, they were able to get the scroll to work correctly. Now to figure out what I need to remove without screwing up something else. I have added code to remedy the tablet viewing issue I was having with weird spacing gaps. And it helped, but maybe this is effecting the forms. 

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  • 3 weeks later...
2 hours ago, RMD said:

Thanks so much for this @Beyondspace this has worked a dream for me too. 

Glad to hear that!!

BeyondSpace - Squarespace Website Developer

🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox - Lightbox captions only mode)
🗓️ Delivery Date Picker (Squarespace Date picker form field)
💫 Gallery block 7.1 workaround
🥳 No-code customisations for Squarespace
🚀 Learn how to rank new pages on Google in 48 hours!

If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you!

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