ClaireSeekingAnswers Posted October 13, 2023 Share Posted October 13, 2023 I've just discovered that the emails I've been sending to my customers via Squarespace (for years) have been displaying in totally different colours in dark mode on people's emails set to dark mode - in some cases this makes the content unreadable or not visible, for example my black png logo has been set against a dark brown background. The whole thing looks pretty bad tbh. I can't find any settings to amend this and also there seems to be no info or way to preview this other than sending it to various devices with various viewing settings. My emails have also been only partially visible in email browser windows on gmail, and when opened in full in a new window, all font settings revert to sans serif. I am paying for this service and it seems frankly unusable at this point. Are there features or settings I should know about that I'm missing? Each time I build a new email, the email background of each section reverts to being transparent and even when I choose a site colour to match the other content, it displays as dark brown in dark mode, instead of light peach which is the site colour. Please can someone enlighten me. Link to comment
CMV_akp Posted February 11 Share Posted February 11 I have had this same issue with no resolution. Did you find an answer? Link to comment
bram.van.scharen Posted June 14 Share Posted June 14 Same issue, enough reason not to use the module and use another platform for email campaigns. If you at least could define the font of the logo and use text and not PNG that would be a workaround, now you have to use the styles which apply everywhere (and don't even apply most of the time). Link to comment
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