KatePVA Posted October 12, 2023 Share Posted October 12, 2023 Hi there everyone - I manage a website for a client who uses Acuity scheduling via her SquareSpace website. We set it up using her old email. She's since changed the email address and we've updated the email linked to the calendar and email notifications to clients are going to / from the new one. However, she's still receiving direct notifications from Acuity to the old email, see below. Where do I change this on SquareSpace - can't find it anywhere! Thanks in advance, Kate From: Acuity Scheduling <no-reply@acuityscheduling.com> Date: On Wednesday, October 11th, 2023 at 16:16 Subject: 3 Appointments for Thursday, October 12, 2023 To: OLD EMAIL ADDRESS> Thursday, October 12, 2023 4:00pm Eliza Bayley Child follow-up consultation — AH view » Paid, card on file Link to comment
maddieh Posted January 19 Share Posted January 19 I have the same question! Has anyone figured this out? Link to comment
KatePVA Posted January 19 Author Share Posted January 19 I never got a reply, and we still don't know how to change it! Link to comment
JamieC297 Posted May 28 Share Posted May 28 Have you figured this out yet? I have the same issue.... Link to comment
NaplesLMT Posted June 2 Share Posted June 2 This is incredibly frustrating to me. The only way I can get my Acuity scheduling emails is to forward my entire inbox to my work email addres. Acuity please fix this. Squarespace- this is insane. You should be able to direct your work emails away from the personal account being used with the squarespace account. I am beyond frustrated. Changing the email with the "Calendar" settings does not work. And why can we no longer change the wording of the Booking page? I'm so disappointed with the exorbitant price of Acuity Scheduling and the lack of customization. GazalaRaza 1 Link to comment
joeuphotography Posted June 11 Share Posted June 11 Love coming to this forum with a question and finding out there's no solution! Bravo Squarespace. GazalaRaza and DCCMV 2 Link to comment
DCCMV Posted August 5 Share Posted August 5 Has anyone figured this out? I've been using Squarespace for years, and manage 4 different websites for clients. All of their notifications come to my personal email. It's annoying. Most of the add ons for Squarespace are garbage. Link to comment
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