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Can't get any edits in a form to stick

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I can't edit successfully any of the form blocks I've made.

When I'm editing them, the edits do show up on the page. (For example, if I add a "Name" field, the field shows up at the bottom.)

But when I then try to "save" the page, I'm not able to. The option is greyed out. (This happens regardless of the edit I'm trying to make.)

This happens to at least two of my SS sites. Does anyone else experience this? I've been putting up with it for a year, but it's really beginning to get in the way of keeping up my site.

Run a test-prep company, and a group where little kids get together to make brunch and talk philosophy. Starting a school.

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1 hour ago, brandonhendrickson said:

When I'm editing them, the edits do show up on the page. (For example, if I add a "Name" field, the field shows up at the bottom.)

New fields will always end up at the bottom, you have to rearrange them to be in the order you want.

1 hour ago, brandonhendrickson said:

But when I then try to "save" the page, I'm not able to. The option is greyed out. (This happens regardless of the edit I'm trying to make.)

This is a little bit of a bug, certain edits don't seem to trigger the save option currently, the form being one of them. My workaround is to add a delete a space in a text block, or shift one grid square and shift back a block , those tend to them give you the option to save.

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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19 hours ago, brandonhendrickson said:

You're right that mucking around with something else on the page does give the ability to save the page. But when I do that, 9 times out of 10, the changes to the form still don't save.

Try contacting Squarespace Support as this sounds like an issue they may be able to help with:

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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  • 4 months later...
12 minutes ago, JeffL said:

Wow, Zygmunt, this literally saved me today. Thank you!

Glad to be of help!

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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