danlnyc Posted April 20, 2023 Share Posted April 20, 2023 I have a gallery block, pulling from an existing gallery, on the page "VIDEOS" Everything works great on desktop, but on tablet and mobile, there is an issue. The videos open in lightbox, and for some reason the last video (called "Pagan Poetry") does not open on mobile and tablet. I can see the previous video to the left, but this last one just doesn't open. Again -- Just fine on desktop. I SHOULD TRIGGER WARNING YOU -- These videos are of drag performances, so if you're offended by adult/drag content -- some of it involving horror -- then please do not visit. Otherwise thank you for any insight on this. Link to comment
Ziggy Posted April 21, 2023 Share Posted April 21, 2023 11 hours ago, danllinehan said: I SHOULD TRIGGER WARNING YOU -- These videos are of drag performances, so if you're offended by adult/drag content -- some of it involving horror -- then please do not visit. Can you share your website URL? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com ☕ Did I help? Buy me a coffee? 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) Link to comment
danlnyc Posted April 26, 2023 Author Share Posted April 26, 2023 On 4/21/2023 at 3:29 AM, Ziggy said: Can you share your website URL? Thank you -- www.danllinehan.com on the videos page -- again, only happening in Mobile view. Link to comment
Ziggy Posted April 27, 2023 Share Posted April 27, 2023 Nice website! I can see the problem, it's a strange one, I'm not sure I can explain. Is the video locally hosted on Squarespace or is it on YouTube/Vimeo? Have you tried re-uploading/relinking? Sadly, I'm not sure what help I can offer, but I would suggest contacting Squarespace Support here:https://support.squarespace.com/hc/en-us Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com ☕ Did I help? Buy me a coffee? 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) Link to comment
danlnyc Posted April 27, 2023 Author Share Posted April 27, 2023 Thank you! All of the videos are hosted on Vimeo. I appreciate you taking the time to look at this for me and passing along the support info. Ziggy 1 Link to comment
Ziggy Posted April 27, 2023 Share Posted April 27, 2023 10 minutes ago, danlnyc said: Thank you! All of the videos are hosted on Vimeo. I appreciate you taking the time to look at this for me and passing along the support info. No problem, sorry I can't help more. Did you try deleting the video from the library and re-adding it? Please like and upvote if my comments were helpful to you. Cheers! Zygmunt Spray Squarespace Website Designer Contact me: https://squarefortytwo.com ☕ Did I help? Buy me a coffee? 🔌 Ghost Squarespace Plugins (Referral link) 📈 SEO Space (Referral link) ⬛ SquareWebsites Plugins (Referral link) 🔲 SQSP Themes (Referral link) ✨ Spark Plugin (Referral link) Link to comment
danlnyc Posted April 27, 2023 Author Share Posted April 27, 2023 1 hour ago, Ziggy said: No problem, sorry I can't help more. Did you try deleting the video from the library and re-adding it? I did. I also tried re-arranging the videos and each time, no matter which video it was, the last one wouldn’t appear on mobile or tablet. It’s so wacky! I have emailed support and will post an update (if) I hear back with a solution. Thank you again, so much! Link to comment
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