Custom not appearing on mobile

On 5/5/2024 at 11:41 AM, tuanphan said:

It is custom font or SS font? 

(Samsung/Chrome)

It's one of the fonts I could select in the Squarespace website builder. So don't know if that is custom or SS. 
The font is called Aktiv Grotesk. Btw, the screenshot I showed you is from the Chrome app (which displays the font correctly), in safari it looks like the foto I attached (not like it's supposed to look).

Does anyone know of a solution for the problem I previously mentioned? I would really like to solve it!

On 4/30/2024 at 10:50 PM, formaterra said:

Hello folks.

The font I chose, aktiv grotesk, does not load in safari on mobile. In all other cases it loads properly. Could someone help me with this problem? My website is called: www.formaterra.nl 

Best regards, Werner 

I tried checking but can't find a way to fix this. You try asking Squarespace Customer Care.

https://formaterra.nl/

On 5/17/2024 at 10:47 AM, tuanphan said:

I tried checking but can't find a way to fix this. You try asking Squarespace Customer Care.

https://formaterra.nl/

Thanks for the effort, let's see if Customer Care can help.

Hi there, 

I am having the same issue as everyone else. My custom font (Meuga) is not showing on Mobile for my website (www.trapqueensrx.com)

Here is my code:

@font-face {
    font-family: FONTNAME;
    src: url(https://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed88b255820dac5a21a7/1720380808039/Meuga-Rounded.otfhttps://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed870ace986e440f4527/1720380808040/Meuga-RegularItalic.otfhttps://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed8746ae8304d097ccad/1720380808016/Meuga-Regular.otfhttps://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed8752f8dd60e5328707/1720380808019/Meuga-RoundedItalic.otf);
} 

h1 {
    font-family: 'Meuga'; letter-spacing: 0.03em;
}

h2 {
    font-family: 'Meuga'; letter-spacing: 0.03em;
}

h3 {
    font-family: 'Meuga';letter-spacing: 0.03em;
}

h4 {
    font-family: 'Meuga';letter-spacing: 0.03em;
}
 

Any idea what I could be doing wrong?

Thank you in advance!

On 7/16/2024 at 8:24 AM, TQRX said:

Hi there, 

I am having the same issue as everyone else. My custom font (Meuga) is not showing on Mobile for my website (www.trapqueensrx.com)

Here is my code:

@font-face {
    font-family: FONTNAME;
    src: url(https://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed88b255820dac5a21a7/1720380808039/Meuga-Rounded.otfhttps://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed870ace986e440f4527/1720380808040/Meuga-RegularItalic.otfhttps://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed8746ae8304d097ccad/1720380808016/Meuga-Regular.otfhttps://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed8752f8dd60e5328707/1720380808019/Meuga-RoundedItalic.otf);
} 

h1 {
    font-family: 'Meuga'; letter-spacing: 0.03em;
}

h2 {
    font-family: 'Meuga'; letter-spacing: 0.03em;
}

h3 {
    font-family: 'Meuga';letter-spacing: 0.03em;
}

h4 {
    font-family: 'Meuga';letter-spacing: 0.03em;
}
 

Any idea what I could be doing wrong?

Thank you in advance!

Use this new code

@font-face {
    font-family: 'Meuga';
    src: url(https://static1.squarespace.com/static/662c13472011331d3e8c6606/t/668aed88b255820dac5a21a7/1720380808039/Meuga-Rounded.otf);
} 

h1, h2, h3, h4 {
    font-family: 'Meuga' !important; letter-spacing: 0.03em;
}

Hello! I have a similar issue - the font doesn't appear on mobile Headings, but works in paragraphs and menu. Could you help me solve this? I've tried all suggestions from the thread but nothing seems to work. I've tried removing the navigation code too to see if it breaks something, but nothing changed. Also I've tried removing ' like you suggested in one of the replies, but that didn't work too. Thank you!

https://drawtogrow.co.uk

@font-face {
font-family: 'LOUIS';
src: url('https://static1.squarespace.com/static/63494abb5b3c37055e00a473/t/66bdd4fb91e1116a3540cb9d/1723716860023/Louis+George+Cafe+Bold.ttf');
}

h1, h2, h3 {
    font-family: 'LOUIS' !important;
}

p {
    font-family: 'LOUIS' !important;
}

.header-nav *, nav.header-menu-nav-list * {
    font-family: 'LOUIS';
  font-size:18px;    
}

On 8/18/2024 at 9:27 PM, lavenderlowe said:

Hello! I have a similar issue - the font doesn't appear on mobile Headings, but works in paragraphs and menu. Could you help me solve this? I've tried all suggestions from the thread but nothing seems to work. I've tried removing the navigation code too to see if it breaks something, but nothing changed. Also I've tried removing ' like you suggested in one of the replies, but that didn't work too. Thank you!

https://drawtogrow.co.uk

 

@font-face {
font-family: 'LOUIS';
src: url('https://static1.squarespace.com/static/63494abb5b3c37055e00a473/t/66bdd4fb91e1116a3540cb9d/1723716860023/Louis+George+Cafe+Bold.ttf');
}

h1, h2, h3 {
    font-family: 'LOUIS' !important;
}

p {
    font-family: 'LOUIS' !important;
}

.header-nav *, nav.header-menu-nav-list * {
    font-family: 'LOUIS';
  font-size:18px;    
}

 

Try change this code

h1, h2, h3 {
    font-family: 'LOUIS' !important;
}

to this

h1 *, h2 *, h3 * {
    font-family: 'LOUIS' !important;
}

On 8/22/2024 at 10:34 AM, tuanphan said:

Try change this code

h1, h2, h3 {
    font-family: 'LOUIS' !important;
}

to this

h1 *, h2 *, h3 * {
    font-family: 'LOUIS' !important;
}

Hi there! Sorry I've been off work so didn't message straight away. Thank you, I really appreciate your reply! That code, unfortunately, didn't work. I've cleared cache thinking it could be just an old version, but there were no changes sadly.

Do you have any other ideas? Thanks a lot!

@tuanphan This is so weird! It didn't work originally, when I've tried your new code, but then I went to Site Styles and selected both Heading and Body Fonts to be the same style. And then it all suddenly worked!

So maybe those who have the same issue as mine also have different font styles selected for Body and Headings in the Style Section, and even though we don't want them to appear anyway, they somehow mess up the CSS. I'm not sure if that's the actually issue, but those who have trouble with the correct code - try choosing the same style for Headings and Body!

Thank you SO MUCH!