Jump to content

HIgh volume sale

Go to solution Solved by paul2009,

Recommended Posts

I recently held a sale that had a large number of people vying for a product all at once.  Many people had the item in their cart, but when they went to checkout, it was sold out.   Is there a way to have items temporarily removed from inventory while the checkout is in process?

 

 

Link to comment
  • Replies 1
  • Views 175
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

  • Solution
11 minutes ago, sleestak said:

Is there a way to have items temporarily removed from inventory while the checkout is in process?

No. Products are not reserved when a customer reaches the checkout page. A product's stock level will only reduce when a customer completes the final step within the checkout, and payment is attempted. If you have one of a product left in stock and two customers added it to their carts at the same time, the product will be sold to whoever completes checkout first. This cannot be changed. 

Edited by paul2009

About me: I'm Paul, a SQSP user for over 18 yrs and a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji below. Buying a coffee is optional.

Book paid help with domains: Connect a GoDaddy domain. Connect a Squarespace Domain. Domain assistance

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.