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HIgh volume sale

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sleestak Level 4

sleestak

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I recently held a sale that had a large number of people vying for a product all at once.  Many people had the item in their cart, but when they went to checkout, it was sold out.   Is there a way to have items temporarily removed from inventory while the checkout is in process?

 

 

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paul2009 Level 17

paul2009

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11 minutes ago, sleestak said:

Is there a way to have items temporarily removed from inventory while the checkout is in process?

No. Products are not reserved when a customer reaches the checkout page. A product's stock level will only reduce when a customer completes the final step within the checkout, and payment is attempted. If you have one of a product left in stock and two customers added it to their carts at the same time, the product will be sold to whoever completes checkout first. This cannot be changed. 

Edited by paul2009

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