jimjambeereyman Posted February 17, 2023 Share Posted February 17, 2023 Hi all, I have a question re subscriptions. Will my subscribers have the flexibility to change the variant within their subscription on a monthly basis? We are working on having four variants and want the customer to have control of which variant they receive each month if they want to change. All prices obviously the same. Link to comment
paul2009 Posted February 17, 2023 Share Posted February 17, 2023 1 hour ago, jimjambeereyman said: Will my subscribers have the flexibility to change the variant within their subscription on a monthly basis? No. A subscription cannot be changed after purchase. The item, frequency and price will always remain the same until the subscription is cancelled. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
jimjambeereyman Posted February 17, 2023 Author Share Posted February 17, 2023 Thanks Paul, so to fully understand the customer cannot amend the "variant" after the initial purchase, even though the subscription gives that option at the time of purchase? I cannot amend the price on an annual or bi-annual basis along with market changes such as inflation? Link to comment
paul2009 Posted February 17, 2023 Share Posted February 17, 2023 15 minutes ago, jimjambeereyman said: so to fully understand the customer cannot amend the "variant" after the initial purchase, even though the subscription gives that option at the time of purchase? I cannot amend the price on an annual or bi-annual basis along with market changes such as inflation? Correct. The customer cannot amend the "variant" after the initial purchase, and the merchant cannot amend the price for existing subscriptions. If you amend the price, it will only affect subscriptions that started after the price increase. Did this help? Please give feedback by clicking an icon below ⬇️ Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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