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Hi all, I have a question re subscriptions. Will my subscribers have the flexibility to change the variant within their subscription on a monthly basis? We are working on having four variants and want the customer to have control of which variant they receive each month if they want to change. All prices obviously the same. 

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1 hour ago, jimjambeereyman said:

Will my subscribers have the flexibility to change the variant within their subscription on a monthly basis?

No. A subscription cannot be changed after purchase. The item, frequency and price will always remain the same until the subscription is cancelled.

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Thanks Paul, so to fully understand

  • the customer cannot amend the "variant" after the initial purchase, even though the subscription gives that option at the time of purchase? 
  • I cannot amend the price on an annual or bi-annual basis along with market changes such as inflation? 
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15 minutes ago, jimjambeereyman said:

so to fully understand

  • the customer cannot amend the "variant" after the initial purchase, even though the subscription gives that option at the time of purchase? 
  • I cannot amend the price on an annual or bi-annual basis along with market changes such as inflation? 

Correct. The customer cannot amend the "variant" after the initial purchase, and the merchant cannot amend the price for existing subscriptions. If you amend the  price, it will only affect subscriptions that started after the price increase.

Did this help? Please give feedback by clicking an icon below  ⬇️

About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. 
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!
If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.
Improve your online store with our extensions.

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