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Squarespace - Live chat code update

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Hi Everyone,

I probably installed a piece of code under "code injection" to my website about two years ago (see first screenshot).Right now I'm trying to change my live chat option, but I discovered that an update has wiped out my custom code from the editor, BUT the code is still active on the website. Which means I cannot change it unless I hire a developer, which is what I got Squarespace for in the first place.

To add insult to injury, Squarespace's customer service told me they couldn't help me with a problem THEY caused. 

Screenshot (6).png

Screenshot (7).png

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  • KristinH_SQSP changed the title to Squarespace - Live chat code update

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