Squarespace - Live chat code update

Hi Everyone,

I probably installed a piece of code under "code injection" to my website about two years ago (see first screenshot).Right now I'm trying to change my live chat option, but I discovered that an update has wiped out my custom code from the editor, BUT the code is still active on the website. Which means I cannot change it unless I hire a developer, which is what I got Squarespace for in the first place.

To add insult to injury, Squarespace's customer service told me they couldn't help me with a problem THEY caused. 

Could you write a script to block that script?! Sounds like whack customer service. Time to switch to another page builder?

I solved the problem by inserting the tidio code again under ‘‘code injection’’ and now the chat is working on every page of my domain.