Roger1998 Posted January 31, 2023 Share Posted January 31, 2023 Hi Everyone, I probably installed a piece of code under "code injection" to my website about two years ago (see first screenshot).Right now I'm trying to change my live chat option, but I discovered that an update has wiped out my custom code from the editor, BUT the code is still active on the website. Which means I cannot change it unless I hire a developer, which is what I got Squarespace for in the first place. To add insult to injury, Squarespace's customer service told me they couldn't help me with a problem THEY caused. Link to comment
nosremetnarg Posted January 31, 2023 Share Posted January 31, 2023 Could you write a script to block that script?! Sounds like whack customer service. Time to switch to another page builder? Widle 1 Link to comment
Roger1998 Posted January 31, 2023 Author Share Posted January 31, 2023 I solved the problem by inserting the tidio code again under ‘‘code injection’’ and now the chat is working on every page of my domain. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment