Solight Posted January 23 Share Posted January 23 Hello, I have a site in ."fr" for years on Square space, but the domain name fell a few days ago (oops! I forgot to relaunch it) at ovh.com I launched the domain name yesterday for 3 years, and when I want to see the DNS settings of square sapce for this site, it informs me that .fr domains are no longer taken into account and after various manipulations I managed to arrive on the DNS Setting page where I see: DNS ErrorDo I have to wait again (72 hours) for the domain name to be taken into account?Translated with DeepL Link to comment
paul2009 Posted January 23 Share Posted January 23 3 hours ago, Solight said: Hello, I have a site in ."fr" for years on Squarespace, but the domain name fell a few days ago (oops! I forgot to relaunch it) at ovh.com I launched the domain name yesterday for 3 years, and when I want to see the DNS settings of squarespace for this site, it informs me that .fr domains are no longer taken into account and after various manipulations I managed to arrive on the DNS Setting page where I see: DNS Error There appear to be two issues here: Firstly, the domain so-light.fr was previously used with a different Squarespace website. Is that correct? If you want to use the domain with a different Squarespace website, you will need to remove the domain record from the old website first. If you no longer have access to the old website you will need to contact Squarespace Customer Care and ask them to do this for you. The second issue is that when a domain expires, the DNS entries are deleted. You'll need to log on to your domain panel at OVH and delete the default DNS entries and replace them with the correct DNS records for Squarespace. You'll find these in this support guide: https://support.squarespace.com/hc/en-us/articles/360035485391 Did this help? Please give feedback by clicking an icon below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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