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Hello, I have a site in ."fr" for years on Square space, but the domain name fell a few days ago (oops! I forgot to relaunch it) at ovh.com

I launched the domain name yesterday for 3 years, and when I want to see the DNS settings of square sapce for this site, it informs me that .fr domains are no longer taken into account and after various manipulations I managed to arrive on the DNS Setting page where I see: DNS Error
Do I have to wait again (72 hours) for the domain name to be taken into account?

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3 hours ago, Solight said:

Hello, I have a site in ."fr" for years on Squarespace, but the domain name fell a few days ago (oops! I forgot to relaunch it) at ovh.com

I launched the domain name yesterday for 3 years, and when I want to see the DNS settings of squarespace for this site, it informs me that .fr domains are no longer taken into account and after various manipulations I managed to arrive on the DNS Setting page where I see: DNS Error

There appear to be two issues here:

  1. Firstly, the domain so-light.fr was previously used with a different Squarespace website. Is that correct? If you want to use the domain with a different Squarespace website, you will need to remove the domain record from the old website first. If you no longer have access to the old website you will need to contact Squarespace Customer Care and ask them to do this for you. 
  2. The second issue is that when a domain expires, the DNS entries are deleted. You'll need to log on to your domain panel at OVH and delete the default DNS entries and replace them with the correct DNS records for Squarespace. You'll find these in this support guide: https://support.squarespace.com/hc/en-us/articles/360035485391

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About me: I'm Paul. A SQSP User for 18 yrs, I joined Circle when it launched in 2016 and have been a Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL, providing expertise and extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
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