KsArts Posted January 19, 2023 Share Posted January 19, 2023 We have a members page that allows members to purchase our products at a discount. One of our members has lost her password. How do I retrieve it for them? Link to comment
paul2009 Posted January 19, 2023 Share Posted January 19, 2023 4 hours ago, KsArts said: One of our members has lost her password. How do I retrieve it for them? The member can reset their password themselves by clicking the Forgot Password? link in the login window: Alternatively, they can navigate to this link your website (add it to your domain name): /account/login/request-reset Did this help? Please give feedback by clicking an icon below ⬇️ About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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