MattRoy Posted December 20, 2022 Share Posted December 20, 2022 (edited) I'm trying to embed an iframe in my site that links to a third-party widget that is supposed to embed a searchable google map on the page. However, when I embed the code it produces an error message on the page. I've checked with the third-party provider, Vermont Information Processing, and they have confirmed that I'm using the correct code snippet: <iframe src=“https://finder.vtinfo.com/finder/web/v2/iframe?custID=E73&UUID=8WUeW7H3fJ8mtERsWUiT0x3I6betWZZky3Zz”></iframe> However, the following message appears in the embed block on the web page: "Our system has encountered an error. This exception has been automatically logged and reported. CHAN8S33LEWB358WY6CC" To see the error message, the URL to the page I'm working on is http://www.wolverinebeer.com/beer-finder Does anyone here have any suggestions? Edited December 20, 2022 by MattRoy Link to comment
Beyondspace Posted December 21, 2022 Share Posted December 21, 2022 21 hours ago, MattRoy said: I'm trying to embed an iframe in my site that links to a third-party widget that is supposed to embed a searchable google map on the page. However, when I embed the code it produces an error message on the page. I've checked with the third-party provider, Vermont Information Processing, and they have confirmed that I'm using the correct code snippet: <iframe src=“https://finder.vtinfo.com/finder/web/v2/iframe?custID=E73&UUID=8WUeW7H3fJ8mtERsWUiT0x3I6betWZZky3Zz”></iframe> However, the following message appears in the embed block on the web page: "Our system has encountered an error. This exception has been automatically logged and reported. CHAN8S33LEWB358WY6CC" To see the error message, the URL to the page I'm working on is http://www.wolverinebeer.com/beer-finder Does anyone here have any suggestions? I can not see the error message as you mentioned above Have you figured it out? BeyondSpace - Squarespace Website Developer 🖼️ Lightbox Studio (Enable Pinch/Zoom on lightbox, video lightbox and much more) 🗓️ Delivery Date Picker (Squarespace Date picker form field) 💫 Gallery block 7.1 workaround 🥳 No-code customisations for Squarespace (+100 Spark plugin customisations) 🥳 Freemium Squarespace Widget Templates (+1000 Elfsight Templates) If you find my answer useful, let's leave a like or upvote so others with the same issue can find their solution. Thank you! Link to comment
Solution MattRoy Posted December 22, 2022 Author Solution Share Posted December 22, 2022 For some reason the quotes in the src were slanted rather than straight. I changed the type of quotes to straight quotes, and now I'm getting the message you're seeing in your screenshot above. I'm working with the third-party provider now to see if they can help with the new message. Thanks Link to comment
creedon Posted December 23, 2022 Share Posted December 23, 2022 Code doesn't like smart or curly quotes. Usually you pick up smart quotes by taking code through a word processor like Word. If you expect to work with code with regularity it is well worth investing in a code editor. For macOS I recommend BBEdit. Find my contributions useful? Please like, upvote, mark my answer as the best ( solution ), and see my profile. Thanks for your support! I am a Squarespace ( and other technological things ) consultant open for new projects. Link to comment
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