Jump to content

Background image effect not showing

Recommended Posts

On 12/12/2022 at 1:55 AM, NadineS said:

I built this site for a client, and for some reason the background image effect/animation doesn't show on his PC when on Chrome.

Have you asked your client to check their Ease of Access settings?

These settings used to be in individual browsers but, more often than not, you'll find settings in the operating system that dictate whether the browser shows animations.

These settings exist to help users who are adversely affected by animations. When the animations are disabled, your animation will not show within a browser. These settings are typically in Accessibility on MacOS or Ease of Access on Windows.

Did this help? Please give feedback by clicking an icon below  ⬇️

Edited by paul2009

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment

So I was breaking my head as to why I couldn't see the backgrounds effect on my mac with any browser.

After reading Paul's comment, I checked my computer settings and under "Accessibility" I had the option " reduced motion " in the ON position.

Now its working fine!

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.