5jDesign Posted August 19, 2022 Share Posted August 19, 2022 I am trying to implement a instagram feed on a site. We were able to connect the customers personal instagram but don't have or see an option to change over to their business account/feed? Client says they only have one login to access both accounts? Has anyone run into this, know of a solution? Thanks! Link to comment
jesleacreative Posted August 23, 2022 Share Posted August 23, 2022 Hey @5jDesign I was looking for the same solution, which I think I found here: https://support.squarespace.com/hc/en-us/articles/205814648-Connecting-Instagram-to-Squarespace?&_ga=2.205299472.1070565091.1661208269-179772086.1647568184#toc-before-you-begin Before you begin Ensure you're logged out of Instagram's website if you're using a computer, or the Instagram app if you're on mobile. Otherwise, your site will automatically connect to the account you're logged into. Visit Instagram's Help Center for full instructions on how to log out of Instagram. Note If you're using a single login for multiple Instagram accounts, you need to create separate login credentials for each Instagram account you want to connect to your Squarespace site. Learn more in Instagram's Help Center. Link to comment
DesignPearl Posted January 31 Share Posted January 31 Were you able to fix the issue? I am having the same problem and am going CRAZY trying to connect my business over my personal instagram to my feed. No matter how many times I have tried logging in an out, it won't give me the option to connect my other instagram account. 😞 Link to comment
jesleacreative Posted February 1 Share Posted February 1 Hi @DesignPearl I managed to fix it for my client by making sure that they were completely logged out on their computer from instagram, and then doing it that way, they were able to 'switch user' and log in that way. Sorry I can't be of more help ! Link to comment
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