gripvegas Posted August 2, 2022 Share Posted August 2, 2022 Site URL: http://gripvegas.com I sell golf club grips that I then install from a mobile service. I would like to have the customer jouney flow like this: ( FYI the customer doesn't pay for anything until after service is completed) The customer selects the grips they want from my product page and clicks add to cart button (item is added to cart) after button click. the user is then immediately asked to create an account to save the products selected. After the account is created the user then has a button to click that redirects them to my on-line booking page. Any ideas to accomplish this would be greatly appreciated. Link to comment
paul2009 Posted August 3, 2022 Share Posted August 3, 2022 15 hours ago, gripvegas said: I sell golf club grips that I then install. I would like to have the customer journey flow like this: Customer selects the grips clicks add to cart button user is then immediately asked to create an account. redirects them to my on-line booking page [to book installation appointment] Here are two suggestions: 1. In your scheduling software, create a booking/appointment type for each product being sold. You can then replace the 'Add to Cart' button with a 'Purchase and Book' button that sends them directly to the matching appointment where they can select the variant options, make their booking and optionally provide payment information. This option requires very little customisation. You'll require a tiny bit of code to add the custom button and hide the original cart button but that's about it. 2. A developer could write some code that captures the product information when the customer clicks the 'Purchase' button. You could then use a single booking/appointment type and pass the product information into a custom field in the scheduling software so that you know which product they require. This is considerably more complex (you'll need to hire a developer to write the code) and it will require the scheduling software to be customisable with custom fields and JavaScript or an API. Customers shouldn't be required to create an account in either of these scenarios unless your scheduling software requires it to create a booking. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
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