deodave Posted March 18, 2022 Share Posted March 18, 2022 Site URL: http://gpm-partnership.co.uk Good morning, I am trying to set up Office 365 through my domain which was transferred to Squarespace yesterday. I have input all of the required DNS record and custom namespaces, the error I am getting from Microsoft is: 'We've detected that gpm-partnership.co.uk has Delegation of Signing (DS) DNS records, used for Domain Name System Security Extensions (DNSSEC), configured at your domain's registrar or previous DNS hosting provider. DNSSEC is not supported by Microsoft 365 DNS hosting. To continue setting up Microsoft 365 to manage your DNS records, go to your domain registrar or DNS hosting provider and disable DNSSEC or delete the DS records.' I have looked online and supposedly DNSSEC can be disabled through a tab in advanced domain settings (where the name space setting are) but this tab is not present when I go in to these settings. Anyone have any idea how to disable DNSSEC to clear this error? Link to comment
paul2009 Posted March 18, 2022 Share Posted March 18, 2022 I recommend you get in touch with Squarespace Customer Care. In two hours time (8am EDT/12pm GMT) you should be able to contact them for an interactive online chat. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
deodave Posted March 18, 2022 Author Share Posted March 18, 2022 Thank you, i will do that. Link to comment
deodave Posted March 18, 2022 Author Share Posted March 18, 2022 It is still saying Live Chat is closed, it did this yesterday, I am really struggling to talk to anyone and my business is currently without email for the second day running. Any idea why this is not available? Link to comment
paul2009 Posted March 18, 2022 Share Posted March 18, 2022 It's showing as open for me: However, if it helps, the message is telling you to delete this DNS record: About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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