Disabling DNSSEC for Office 365

Site URL: http://gpm-partnership.co.uk

Good morning,

I am trying to set up Office 365 through my domain which was transferred to Squarespace yesterday.

I have input all of the required DNS record and custom namespaces, the error I am getting from Microsoft is:

'We've detected that gpm-partnership.co.uk has Delegation of Signing (DS) DNS records, used for Domain Name System Security Extensions (DNSSEC), configured at your domain's registrar or previous DNS hosting provider. DNSSEC is not supported by Microsoft 365 DNS hosting. To continue setting up Microsoft 365 to manage your DNS records, go to your domain registrar or DNS hosting provider and disable DNSSEC or delete the DS records.'

I have looked online and supposedly DNSSEC can be disabled through a tab in advanced domain settings (where the name space setting are) but this tab is not present when I go in to these settings.

Anyone have any idea how to disable DNSSEC to clear this error?

I recommend you get in touch with Squarespace Customer Care. In two hours time (8am EDT/12pm GMT) you should be able to contact them for an interactive online chat.

Thank you, i will do that.

It is still saying Live Chat is closed, it did this yesterday, I am really struggling to talk to anyone and my business is currently without email for the second day running. Any idea why this is not available?

It's showing as open for me: 

However, if it helps, the message is telling you to delete this DNS record: