Jump to content

Passing on stripe processing fees to customers

Recommended Posts

Hi,

I've been trying to figure out in Stripe how to pass on Stripe processing fees to cutomers, but can't seem to work it out as I don't have the "payment Services" option in Stripe. Is it possible that Squarespace has disabled this?
Before using Squarespace, I did manange to pass on these fees to my customers?

 

"

Quote

 

How can I pass Stripe processing fees on to customers (known as "surcharging" in Xero)?

If you have chosen to use Stripe as a payment service, you can automatically add a processing fee to the payment total when your customer pays by credit card. You can do this by going to Settings > Payment Services and selecting the Charge my customer a processing fee option."


 

Link to comment

When customers are paying 

6 hours ago, IoS said:

I've been trying to figure out in Stripe how to pass on Stripe processing fees to customers

There isn’t a way to do this automatically for transactions through the Squarespace checkout. Code cannot be used to change this.

You may want to consider manually increasing your online prices (in the Inventory panel) to offset the cost of Stripe costs. 
 

Edited by paul2009
Edited for clarity

Improve your online store with our extensions.
About: Squarespace Circle Leader since 2017. I value honesty, transparency, appreciation and great design ♥.
Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™.
Content: Links in my posts may refer to SF Digital products or may be affiliate links.

Buy me a coffee

Link to comment
  • 1 month later...

Is it possible to add this as a product and have it appear automatically in every checkout? Or alongside each product? 

I have tried adding a product within additional info to my main product but this doesn't get added to the checkout as I was hoping. 

Anyone ideas how I can make this work? 

in terms of the customer journey I actually display the products through an events calendar so do want a way this can work with this flow... 

Product > https://sunflower-eagle-a3h3.squarespace.com/open-courses/mental-health-first-aid-champions-1-day-course-7th-april-2022-900am57156174_Screenshot2022-04-04at00_56_40.thumb.png.f4cf1771e5d85bb913b8e497f55f166f.png

 

 

Event>  https://sunflower-eagle-a3h3.squarespace.com/online-events/o0oxsupoddg1u0ihrj44mbcn4shj6h

763525038_Screenshot2022-04-04at01_05_38.thumb.png.b4efca699a9f04dbf3097f422dcb5947.png

Link to comment
  • 1 month later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.