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Add Note to Cart or Checkout page

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43 minutes ago, Arcane said:

I want to add a note to either my checkout page or cart page telling people that if they have issues with the checkout process, that they must please clear their browser cookies.

Your customers have experienced issues with the checkout process?

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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7 minutes ago, paul2009 said:

Your customers have experienced issues with the checkout process?

Yes, some have reported that when they try to checkout, (I only have PayPal linked), they are redirected to a blank screen. This happens with different browsers as well. Not all people report this though, however the few that do is a bit worrisome.

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37 minutes ago, Arcane said:

Yes, some have reported that when they try to checkout, (I only have PayPal linked), they are redirected to a blank screen.

I haven't heard about any current issues with PayPal in the Squarespace checkout so I recommend you get in touch with Squarespace Customer Care and/or PayPal Support depending on where the issue is occuring. They should be able to help you to troubleshoot this.

 

Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥.
Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. 
Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links.
Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional.

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