thisisme_graphics Posted January 5, 2021 Share Posted January 5, 2021 Site URL: https://www.vip-equestrian.com/ One of my clients works with influencers and gives them codes that people can use at checkout. These tend to be 5% off the whole order or £5 off the whole order. They also run their own special offers; for example, at the moment they are offering 30% off a new product. Is there any way to stop customers using more than one code? They would like the 5% discounts to not be used in conjunction with any other discounts. For example, this customer has used the 30% off the new brown pad and £5 off the whole order Thank you Link to comment
Guest Posted February 5, 2021 Share Posted February 5, 2021 I have the same problem! Did you worked it out? Link to comment
hellomagentic Posted April 22, 2021 Share Posted April 22, 2021 Same issue. Would love a solution for this for our clients! It doesn't make sense that there wouldn't be an option to not allow duplicate discounts. emalu 1 Link to comment
TomBatch Posted May 26, 2021 Share Posted May 26, 2021 Yes, same thing is happening to me. Squarespace - any answer????? Link to comment
Solution paul2009 Posted May 26, 2021 Solution Share Posted May 26, 2021 Although there are some rules that prevent some discount types from being combined, the examples above cannot be prevented. Squarespace’s advice is to only offer one or two promotions at a time to ensure that customers can't "stack" discounts on the same order. For more information on how discounts can and can’t be combined, see Managing Discounts. There is nothing that the community can do to change this, and Squarespace do not respond to feature requests via this forum, so to make a feature request, contact Squarespace Customer Care. Me: I'm Paul, a SQSP user for >18 yrs & Circle Leader since 2017. I value honesty, transparency, diversity and good design ♥. Work: Founder of SF.DIGITAL. We provide high quality original extensions to supercharge your Squarespace website. Content: Views and opinions are my own. Links in my posts may refer to my own SF.DIGITAL products or may be affiliate links. Forum advice is completely free. You can thank me by selecting a feedback emoji. Buying a coffee is generous but optional. Would you like your customers to be able to mark their favourite products in your Squarespace store? Link to comment
bobmunton Posted November 26, 2022 Share Posted November 26, 2022 same here Frustrating Link to comment
rosegold Posted January 16 Share Posted January 16 Has this been solved yet? Such a major design flaw! Anyone with a sales funnel and multiple sources of traffic will have a nightmare with this. I emailed customer service but they always take a while to respond; curious if anyone else has figured out a way to turn off double discounts? This might be the final straw that makes us head to Shopify. Link to comment
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