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Limit customers to one discount

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Site URL: https://www.vip-equestrian.com/

One of my clients works with influencers and gives them codes that people can use at checkout. These tend to be 5% off the whole order or £5 off the whole order. They also run their own special offers; for example, at the moment they are offering 30% off a new product.

Is there any way to stop customers using more than one code? They would like the 5% discounts to not be used in conjunction with any other discounts.

For example, this customer has used the 30% off the new brown pad and £5 off the whole order

2134203431_multiplediscounts.thumb.jpg.0f8d111226051739f9d74bda6bc3e5af.jpg

 

Thank you

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Although there are some rules that prevent some discount types from being combined, the examples above cannot be prevented.

Squarespace’s advice is to only offer one or two promotions at a time to ensure that customers can't "stack" discounts on the same order. For more information on how discounts can and can’t be combined, see Managing Discounts.

There is nothing that the community can do to change this, and Squarespace do not respond to feature requests via this forum, so to make a feature request, contact Squarespace Customer Care

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Has this been solved yet? Such a major design flaw! Anyone with a sales funnel and multiple sources of traffic will have a nightmare with this. I emailed customer service but they always take a while to respond; curious if anyone else has figured out a way to turn off double discounts? This might be the final straw that makes us head to Shopify.

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