kylemaher23 Posted January 4, 2021 Share Posted January 4, 2021 Site URL: https://carillon-garlic-2nz8.squarespace.com/ Hi all I subscribed to a trial in mid-2020 and built a site. This project was then set aside until recently. I have activated a subscription but continue to receive an error. Squarespace is unable to find the pages I had previously built. I get a preview screen in 'My Account' which is current, but when i click into the site I get the following: We couldn't find the page you were looking for. This is either because: There is an error in the URL entered into your web browser. Please check the URL and try again. The page you are looking for has been moved or deleted I have a footer block with correct content but nothing else. There is nothing in my Deleted items that resembles the site I had and i am unsure as to how it can be restored. Link to the page is here - https://carillon-garlic-2nz8.squarespace.com/ Any advice would be greatly appreciated. Thanks Link to comment
Demz Posted February 23, 2021 Share Posted February 23, 2021 Had the same happen to me! I just discovered it all disappeared. Legit bout to cry! Link to comment
paul2009 Posted February 23, 2021 Share Posted February 23, 2021 2 hours ago, Demz said: Pages Removed After Trial Period: Had the same happen to me! After a site expires, content is marked for permanent deletion. However, it generally takes more than 30 days for Squarespace to permanently remove content from a trial site. At your request, Squarespace Customer Care can try to retrieve some or all of your cancelled or expired site’s contents. You can reach out to them here. If this helps you, please click "Like" below ⬇️ About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
Demz Posted February 23, 2021 Share Posted February 23, 2021 Thanks Paul, I’ve reached out to them in hopes it’s still retrievable. Fingers crossed as I had a fair bit of custom coding on there too. Link to comment
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