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Pages Removed After Trial Period

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Site URL: https://carillon-garlic-2nz8.squarespace.com/

Hi all

I subscribed to a trial in mid-2020 and built a site. This project was then set aside until recently. I have activated a subscription but continue to receive an error. Squarespace is unable to find the pages I had previously built.

I get a preview screen in 'My Account' which is current, but when i click into the site I get the following:

We couldn't find the page you were looking for. This is either because:

  • There is an error in the URL entered into your web browser. Please check the URL and try again.
  • The page you are looking for has been moved or deleted

I have a footer block with correct content but nothing else. There is nothing in my Deleted items that resembles the site I had and i am unsure as to how it can be restored.

Link to the page is here - https://carillon-garlic-2nz8.squarespace.com/

Any advice would be greatly appreciated.

Thanks

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2 hours ago, Demz said:

Pages Removed After Trial Period: Had the same happen to me! 

After a site expires, content is marked for permanent deletion. However, it generally takes more than 30 days for Squarespace to permanently remove content from a trial site. At your request, Squarespace Customer Care can try to retrieve some or all of your cancelled or expired site’s contents. You can reach out to them here.

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