SarahAsanti Posted September 23, 2020 Share Posted September 23, 2020 Site URL: https://asantistore.squarespace.com Hi, I am having some trouble with the variants section of the product item page. I am basically trying to sell a 4 pack of bamboo toothbrushes where the customer can choose from 4 designs in a 4 pack of toothbrushes so they will have a drop down box for each of the 4 styles can choose 3 the same and 1 different or 4 different, or 2 and 2, up to them whatever combo. When I've added in the 16 options, it is still saying 'unavailable' for purchase. Thanks for your help. Sarah Link to comment
SarahAsanti Posted September 30, 2020 Author Share Posted September 30, 2020 Hi all, I am still struggling with these problem. If anyone has advice or can point me in the direction of finding the solution, I'd greatly appreciate it! Thanks, Sarah Link to comment
paul2009 Posted September 30, 2020 Share Posted September 30, 2020 For an issue like this, it’s often better to contact Squarespace Customer Care. They will have access to your site and will be able to walk you through this. However, if you’d like the community to look at this, please provide: a screenshot of the edit product panel, showing the 16 variants in the table the password for the shop page Without these, it’s difficult to troubleshoot. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
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