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Shipping Defaults

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7 hours ago, JTMC said:

I have pick up and delivery options and the shipping keeps defaulting to “pick up.” How can I change this to default to delivery? 

You can't. This is one of my top-20 commerce limitations. If a free pickup option exists, delivery will always default to this free option. This typically results in high numbers of incorrect orders that require manual intervention.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
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  • 7 months later...
On 7/18/2020 at 2:54 PM, paul2009 said:

You can't. This is one of my top-20 commerce limitations. If a free pickup option exists, delivery will always default to this free option. This typically results in high numbers of incorrect orders that require manual intervention.

Hi Paul, 

It's now 2021 and I am having a similar problem with a client. Did you ever get any update on this limitation from Squarespace? 

I have raised a ticket with Support and am awaiting a response.

Thanks.

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1 hour ago, brightskydigital said:

It's now 2021 and I am having a similar problem with a client.

How time flies! 

It's been three years and, although it's been discussed several times, the shipping options are the same. 

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

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