SalvatoreHuang Posted June 23, 2020 Share Posted June 23, 2020 Site URL: https://www.slothcreatives.com/ Hi guys, I created my website with a captivating Homepage Video Banner which works perfectly on Desktop Browsers. The website : www.slothcreatives.com I also added a Fallback Image onto the site, for mobile purposes. However currently both the Video and Fallback Image fail to load on mobile. Can someone assist me with this. Thank you in advance. Link to comment
SalvatoreHuang Posted June 23, 2020 Author Share Posted June 23, 2020 To add on some more information. The image does not load when the phone is in Battery Saver mode. Link to comment
MHart Posted August 12, 2020 Share Posted August 12, 2020 Has anyone solved this yet? I am having the same problem. Link to comment
Featured Comment Susana_SQSP Posted August 13, 2020 Featured Comment Share Posted August 13, 2020 Hi @SalvatoreHuang and @MHartConsidering the issue you are describing and that it may require some troubleshooting, I'd recommend that you contact Squarespace Customer Support for personalized assistance. For now, I am closing this post. Link to comment
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