CarolinaAc Posted April 16, 2020 Share Posted April 16, 2020 Site URL: https://www.millienyc.com/ I've been working on a simple landing page for a client and was able to customize the entire contact form block to be more on brand. All the new styles were placed into Custom CSS within the Squarespace 7.1 platform. Sometimes, the changes will appear perfectly (at least on Google Chrome browser). Other times, they won't load and I'll even completely lose content, particularly in the lightbox form block: the "Submit" button and the post-submit thank you message. However, BOTH elements are still there! You can click the space where the Submit button would normally appear, and it works. However, sometimes it just doesn't show. I've also tried refreshing and clearing my cache and it still doesn't appear. When it does appear, I have no understanding as to why. The code looks like crap or like it only half takes on other browsers (I've tried Firefox and Safari). I've attached how it should look (and sometimes does) and how it sometimes appears. Does anyone have any idea why Squarespace is doing this and how I can fix it? Could it be: anything to do with my custom code (which doesn't appear to have any errors in the syntax)? the fact that I added custom CSS to a Cover Page? nothing to do with me and just a Squarespace issue? an issue with my browser or a different type of cache? Please help! Thanks in advance. Link to comment
LaurenLeader Posted April 21, 2020 Share Posted April 21, 2020 I have the exact same problem with the submit button sometimes displaying and other times not! Did you manage to fix it? Link to comment
CW2 Posted April 23, 2020 Share Posted April 23, 2020 @Milliee I have the exact same problem. Have you find the way to fix it? Link to comment
tuanphan Posted April 24, 2020 Share Posted April 24, 2020 6 minutes ago, CW2 said: @tuanphan maybe you can help Above site looks good. Can you share your site url? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
daisystimp Posted April 30, 2020 Share Posted April 30, 2020 I'm having the exact same problem! Did anyone find a way to fix it? My page url is: https://www.themarketingbee.com/findoutmore Link to comment
karen.sale Posted January 7, 2021 Share Posted January 7, 2021 Has this been solved, yet? Link to comment
tuanphan Posted January 10, 2021 Share Posted January 10, 2021 On 1/8/2021 at 1:48 AM, karen.sale said: Has this been solved, yet? If you share link to page where you use form block? We can check easier Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
nastasi-nutrition Posted February 22, 2021 Share Posted February 22, 2021 Hey @tuanphan, I am having the same issue as stated above, my post-submit lightbox message isn't showing up at certain times. My URL is nastasi-nutrition.com. Thanks Link to comment
tuanphan Posted February 22, 2021 Share Posted February 22, 2021 8 hours ago, nastasi-nutrition said: Hey @tuanphan, I am having the same issue as stated above, my post-submit lightbox message isn't showing up at certain times. My URL is nastasi-nutrition.com. Thanks Hi. Where is lightbox? Email me if you have need any help (free, of course.). Answer within 24 hours. Or send to forum message How to: Setup Password & Share url - Insert Custom CSS - Page Header - Upload Custom Font - Upload File - Find Block ID - Contact Customer Care Link to comment
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