Jump to content

install Chat on Checkout to help Conversions

Recommended Posts

Hello I use the Small Chat plugin on my site but am wondering whether it's possible install chat feature in the checkout as well (currently chat appears on every page but the checkout) to help convert customers who may have questions.

Any feedback is much appreciated :) 

Thank you, Andrew

This is my site https://www.wundertree.co/

Link to comment
  • Replies 2
  • Views 408
  • Created
  • Last Reply

No. Your plugin will require code, but you cannot use code on the Squarespace Checkout page. This particular page is locked down because even the smallest change to a checkout usually requires a full PCI security audit to ensure payment security.

About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥.
Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. 
Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links.
Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional.

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.