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Form details have stopped linking to Google Drive

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I have created a form on my website, and asked it to send the submissions both to my email and Google Drive. I have just noticed that since September, I have received the emails, but the Google Drive spreadsheet has not been updated. Has anyone else experienced this - how has this happened and can I fix it?

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I have the same issue, none of the form submissions are captured in the Google Spreadsheet. However, any form change is reflected within the spreadsheet, so it does not look like that this is on the Google side. I have been re-linking my forms and created new forms to test, the issue stays the same.

Can anyone help with this?

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I contacted support who gave me this answer:


Our engineers are actually aware of an issue with Form Blocks not connecting to Google Drive at the moment. We're looking into this currently and working to have a fix in place as soon as possible. In the meantime, I would recommend adding a backup storage method to be used. This guide here has more information on how to set that up: https://support.squarespace.com/hc/en-us/articles/205814638


We can't provide an exact timeline or guarantee a follow up once this issue is resolved, but you can keep an eye on the issue via our status page here: http://sqsp.link/Ztd7eJ


I have the same problem as mentioned above.
Tried linking and unlinking with different form names and so on. It creates a new sheet on my drive but no new rows are added to the sheet.

Latest working submission that I can see is from September 4th. 
Please help! 

Edited by ondrus
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  • 1 year later...
1 hour ago, Julianne222 said:

Is there an update on the fix

That was a one-off issue. If you're experiencing issues today, get in touch with Squarespace Customer Care as they can help you to troubleshoot this. You can reach out to them here.

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