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Bravalia

PayPal Payments Pro

Question

The user experience for PayPal Standard, which is one of only two payment processing options here on Squarespace, where the user/buyer must 1) have a PayPal account and 2) a popup window to a PP screen is presented to the user, is a very poor and very outdated user experience that significantly reduces conversion. No ecommerce site favors this option, and in some cases, Stripe is not an option. However the seemless UX of the Stripe experience is what would be ideal for PP business users.

What can we do to lobby Squarespace to upgrade their PayPal offering to include PayPal Payments Pro? Does anyone know of a hack to enable PayPal Payments Pro on a Squarespace website?

Thanks much,Mark

Edited by Bravalia
Initial Revision

Owner of Bravalia, Inc., a digital agency that Helps Brands Stand Out.

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As this forum is not monitored for product feature requests, I'd recommend reaching out directly to the Squarespace Customer Support team to officially submit this request. You can reach out to them here.

They'll be sure to document and share it with the appropriate team. You cannot add other payment methods to Squarespace ecommerce through the use of code.


World-class Squarespace Developer and Squarespace Circle Leader with a strong reputation on the Squarespace Forum.
I'm trusted by hundreds of Squarespace users worldwide, including designers, freelancers, business owners and big agencies.

I can tackle anything from small tweaks to full websites and I'm available for short and long bookings (min. 1 hour).
Book via my website giving as much notice as possible. Note that I'm usually booked six weeks in advance for jobs longer than an hour.
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