presentlosaltos Posted September 12, 2019 Share Posted September 12, 2019 The customer password reminder link is missing from my store's checkout page. I see a username field and a password field but there is no link for a password reminder if my customers do not remember their passwords. There is a "Continue as a guest" link but that doesn't help them remember their password. Entering an incorrect password also does not lead to a password reminder area. I think I should simply remove customer account feature because I believe this is decreasing sales. Any hints?http://www.presentlosaltos.com Link to comment
paul2009 Posted September 12, 2019 Share Posted September 12, 2019 Agreed. There's a forgotten password link on the account login page, but not on the checkout page. Please report this to Squarespace Customer Care and explain the issue and why this is of concern. You can reach out to them here. About: Squarespace Circle Leader since 2017. I value honesty, transparency, diversity and great design ♥.Work: Squarespace Developer and founder of SF Digital, building the features Squarespace didn't include™. Content: Links in my posts may refer to SF Digital products or may be affiliate links. Catch up on all the release notes and announcements 2023 [for Circle members only]. There's a public version here too!If I helped, you can thank me by clicking one of the emojis below. If you prefer, you can buy me a coffee.Improve your online store with our extensions. Link to comment
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