Readie1980 Posted August 15, 2019 Share Posted August 15, 2019 Hi! I'm having issues with creating working 301 redirects. I've done this before with another Squarespace site, so I'm not sure why this time it's not working. I've contacted support and followed their suggestions to fix the issue, but still no luck. I don't want to create redirects for the whole shop section until I've got this sorted! Here are the examples of my redirects that don't seem to be working:www.meadowgatenursery.co.uk/shop/anemanthele-lessoniana-stipa-arundinacea-2mj3z-b3ta2 -> /shop/anemanthele-lessoniana 301www.meadowgatenursery.co.uk/shop/andropogon-scoparius-prairie-blues -> /shop/andropogon-prairie-blues 301www.meadowgatenursery.co.uk/shop/achnatherum-calamagrostis-stipa-calamagrostis -> /shop/stipa-calamagrostis 301 The old url's aren't automatically taking you through to the shortened url page and I'm just getting 'this page is missing' type errors. Thanks in advance! Link to comment
paul2009 Posted August 15, 2019 Share Posted August 15, 2019 You can only create a redirect from urls that don’t exist. As the first url exists, the redirect cannot work. About me: I've been a SQSP User for 18 yrs. I was invited to join the Circle when it launched in 2016. I have been a Circle Leader since 2017. I don't work for Squarespace. I value honesty, transparency, diversity and good design ♥. Work: I founded and run SF.DIGITAL, building Squarespace Extensions to supercharge your commerce website. Content: Views and opinions are my own. Links in my posts may refer to SF.DIGITAL products or may be affiliate links. Forum advice is free. You can thank me by clicking one of the feedback emojis below. Coffee is optional. Link to comment
Readie1980 Posted August 16, 2019 Author Share Posted August 16, 2019 Thanks @Paul2009 So, If I've changed the URL for those 3 products within the product options tab, do I need to do something else to enable the re-directs to work? Many thanks. Link to comment
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