Jump to content


  • Posts

  • Joined

  • Last visited

Everything posted by DMVance

  1. Is there a process for transferring the site I created with the free trial to my SS domain? I can't seem to find any answer. Thanks for your help.
  2. I have bought a Squarespace domain, set up an account and created a free trial site. Now I would like to put the trial site onto my domain. Current tutorials I can find apply to transferring third party site to SS, SS to other domains, pretty much everything except what I need to know. Sure it's right in front of me, but if someone could help me sort this out, I'd be grateful. Thanks.
  3. Hello, for some time I've been having issues with Squarespace's support pages not loading completely. This makes it impossible to take advantage of the feature. The background, page title, and grey blocks where they text and video is supposed to go (see attached photo). I don't have this issue with my Squarespace pages, or any other web pages for that matter, only SS support. I am running Safari 13.1.2 on a Mac (High Sierra) and have cleared the cache for the browser, per your recommendation. Any help would be appreciated, though bear in mind pointing me to a Squarespace support page is useless. Also, I get this same issue using Chrome. The second issue (possible related?) is when I am trying to edit existing test on a site I click on a text block to open the edit box, but when I go to place the cursor at the edit point the box disappears. Of course, this means I'm unable to edit text. No idea why this is happening, so any help is again appreciated.
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.