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Michelle33

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  1. Like
    Michelle33 reacted to derricksrandomviews in Commenting Unavailable on Mobile?   
    From the blog help guide: 
    One visitor "like" per post
    A visitor can like each blog post only once. We limit visitor likes per blog post in three ways:
    When a visitor likes a post, the action is stored in their browser's local storage.
    We log the visitor's IP address to prevent multiple likes from the same visitor.
    If a visitor is logged into your site, they can't like the post again from any browser or IP while logged in.
    This could be part of the issue, that crumb message is a bit annoying. And I find that  it really is not right. I have liked a blog post more than once, but can't like comments at all. I tried toggling the feature off, but the like heart still stays up. Sure looks like a bug is causing this. 
  2. Like
    Michelle33 reacted to paul2009 in Commenting Unavailable on Mobile?   
    Unfortunately, the "Failed to Like Comment/invalid session crumb" error is a known issue. Squarespace engineers have been aware of this bug since May 2022 (8 months) but they haven't prioritised a fix yet. To escalate this issue, please contact Squarespace Customer Care using a support ticket. 
    Did this help? Please give feedback by clicking an icon below  ⬇️
  3. Like
    Michelle33 got a reaction from paul2009 in Commenting Unavailable on Mobile?   
    I just started a blog today and people are trying to comment on it. People who are using their computers are able to comment and like without issue, but on a phone, the option to comment isn't there at all. When they try to "like" a comment, they get an error message (screenshot below). I watched the help videos and think I have all my settings correct (screenshot of those attached as well). Any ideas?

     


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