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Everything posted by ECG

  1. Hi, I am having the same on my portfolio page. https://www.feastaway.co.uk/recipes I emailed help and they said below. I have looked into re-sizing but the page is 4.6mb so less than the 5mb recommend and my 13 images are all 50-70kb each, less than the 500kb recommend. The page never loads on mobile until you scroll down rigorously but it looks empty. I was looking at what other people use for portfolio pages in case there was a better way for me to display photos with links to info but I wonder if the same thing is impacting both. I am interested in what this would do site-wide animation "slide" I am going to go back to the help as I've shrunk as much a I can. We understand that your "Recipes" page is appearing blank on a mobile device but is showing up on desktop. I've had a look at your site and I can see that when heading to the recipes page I'm able to see the content loading on both a desktop and a mobile device. I do see on the mobile device it does take an extra few seconds to load though. Since this is a Gallery Page and it has many images on it, this is likely the reason it takes a bit longer to load on mobile devices. I would recommend taking a look over this guide here that will provide some tips on how to keep your site mobile-friendly: https://support.squarespace.com/hc/en-us/articles/205815828-Tips-for-keeping-your-site-mobile-friendly Additionally, decreasing your image sizes so the page loads quicker may also help too. More information on helping images load quickly on your site can be found here: https://support.squarespace.com/hc/en-us/articles/360022529371#toc-help-images-load-quickly If you are still experiencing this issue after making some adjustments to the image sizing, please let us know. And please let us know if there's anything else we can answer for you - we're here 24/7 and always happy to help!
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