-
Posts
11 -
Joined
-
Last visited
Reputation Activity
-
shonna reacted to tuanphan in Prevent "slide animation" on FAQ accordion page?
That code target FAQs page id so it will run on FAQs page only. You try clear browser cache & check again
-
shonna reacted to tuanphan in Prevent "slide animation" on FAQ accordion page?
Add to Design > Custom CSS
body#collection-6177345bdb1dd03a0426bfb1 article .preSlide { opacity: 1 !important; transform: unset !important; }
-
shonna reacted to tuanphan in Prevent "slide animation" on FAQ accordion page?
Hi,
Can you share link to FAQ page?
-
shonna reacted to Troutman in Subscription Customer Address Changes
I'm in the same boat here , customers of ours are getting in touch to say they have changed the address in subscriptions to a new address but we don't see it ....ridiculous that they have to cancel the subscription and start a new one because of a basic address change. We will loose customers because of this, no doubt.
-
shonna reacted to paul2009 in Subscription Customer Address Changes
I love that you're trying to find a solution but the sad fact is that there's nothing that anyone except Squarespace's own teams can do about this. To change the subscription shipping address, customers must cancel the subscription and re-subscribe using different shipping details. There is no other alternative. It cannot be improved with custom development.
I've discussed the many subscription limitations with Squarespace many times (see my old post here about commerce and subscription limitations) but subscriptions are still very basic.
Until Squarespace add this feature, your client's options are to live with it or choose another subscription platform. As @sruss76 mentions, Moonclerk is a great option.
-
shonna reacted to sruss76 in Subscription Customer Address Changes
Unless Squarespace gets its act together with regards to its subscription features, it's best to move to a new subscription platform. MoonClerk, for one, will let customers update their addresses and such, as well as let you change subscription frequencies, pause subscriptions, etc. I have been using them since November 2020 for my subscription products after reading up on the limitations of using Squarespace's subscriptions features and anticipating doing so would only give me headaches.
-
shonna reacted to paul2009 in Pre-sale - Authorize now, capture payment later
@shonna Things haven't changed. You can only do this on Scheduling. You cannot do it on Squarespace Commerce.
-
shonna reacted to paul2009 in Pre-sale - Authorize now, capture payment later
You cannot use payment gateways on Squarespace in this way.
If you want to authorise a hold on a transaction amount and then transfer funds when the order ships you'll need to use a payment gateway API. These cannot be integrated with Squarespace.