SaturnAscend

I'm having an issue where my clients subscriptions are being cancelled immediately if there are insufficient funds in their nominated account. Squarespace does not retry any number of times to acquire the funds, but simply cancels the subscription. This has occurred a number of times now, and since a new subscription has to be made every time this happens I am hoping there is a way to override this? I'm using Stripe as the payment processor. Apologies if this is an easy fix or a common problem, I have searched high and low for an answer to this but can't find anything about it.