Hi Paul, I have a similar issue for a not for profit. We have a community exhibition which I need people to register their artwork and pay the entry fee.
I have created a product for the registration and custom product form with all the fields we need, however the information from the form is only visible to us via the confirmation email - it isn't reflected in the CSV files or seem to be able to be collected anywhere else. Is there some way I can direct this information to a spreadsheet so we don't have to copy and paste it into a spreadsheet one line at a time?
I can't create a custom checkout form because we have lots of other products available for purchase.
Thanks for your insight!
*edited to add I have solved my own issue - you can download specific product SCV files which includes this form information. I'll leave this here in case someone else is searching for this answer someday.