mamamediaco

Wow. We have been working on adding product to a client's website for several months and have experienced this issue MULTIPLE times. After contacting Squarespace Support on several occasions and being told it was our computer(s)/devices, our internet connection, cookies in our cache, etc, we finally found this thread. Not once did they suggest going back to the Classic Editor. Knowing this would have saved a tremendous amount of stress and extra work. Like a few of you have already said, if it ain't broke, don't try and fix it!

We are having a similar issue with a current client's existing Squarespace website, and consequently a new website we are building for them in Squarespace. We believe it may be connected to the "single login" for multiple accounts feature being used on Instagram. Have you enabled this feature on your Instagram accounts?