Satava Posted May 6 Share Posted May 6 PLEASE HELP - Having security issues and can not get the problem fixed. This has been going on since Thursday last week. THANKS! Link to comment
derricksrandomviews Posted May 6 Share Posted May 6 (edited) You have a common name error, your SSL is set for www.prestigeballroom, but your common domain name does not include the www. The WWW should not be part of your official domain name. You can see the error here: https://www.sslshopper.com/ssl-checker.html#hostname=prestigeballroom.com If you enter www.prestigeballroom.com there is no error. Edited May 6 by derricksrandomviews Link to comment
Solution derricksrandomviews Posted May 6 Solution Share Posted May 6 (edited) I did not at first check to see who hosts your domain. The issue could be with Namecheap DNS host records. This may help solve the problem. Make sure all entries are correct. https://support.squarespace.com/hc/en-us/articles/205812448-Connecting-a-Namecheap-domain-to-your-Squarespace-site and this: https://www.namecheap.com/support/knowledgebase/article.aspx/9608/2208/how-do-i-link-my-domain-to-my-squarespace-account/ Edited May 6 by derricksrandomviews Link to comment
derricksrandomviews Posted May 6 Share Posted May 6 I see that you fixed the issue, very good! Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment