Jump to content

Security issues with website. _PLEASE HELP

Go to solution Solved by derricksrandomviews,

Recommended Posts

  • Replies 5
  • Views 1.2k
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Posted Images

Posted (edited)

You have a common name error, your SSL is set for www.prestigeballroom, but your common domain name does not include the www.  The WWW should not be part of your official domain name. You can see the error here: 

https://www.sslshopper.com/ssl-checker.html#hostname=prestigeballroom.com

If you enter www.prestigeballroom.com there is no error. 

Edited by derricksrandomviews
Link to comment
  • Solution
Posted (edited)

I did not at first check to see who hosts your domain. The issue could be with Namecheap DNS host records. This may help solve the problem. Make sure all entries are correct. 

https://support.squarespace.com/hc/en-us/articles/205812448-Connecting-a-Namecheap-domain-to-your-Squarespace-site

and this:

https://www.namecheap.com/support/knowledgebase/article.aspx/9608/2208/how-do-i-link-my-domain-to-my-squarespace-account/

Edited by derricksrandomviews
Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment


×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.