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Unable to 'Attach Link' for post-submit redirect

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I'm trying to redirect a contact form post-submit to another page on my website.
When I click on the 'Attach Link' to enter the URL nothing happens. No input field comes up for me to enter the URL.
I've scoured this forum and found no solution

I want to post-submit redirect from here -

contactpage.thumb.png.b3cff8176ba564e8eef970537778dd53.png

To here - 

post-submit.thumb.png.aa1c18095a6bb4b0a4c46b922d738f5a.png

Edited by VPJ
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It sounds like you have an error, possibly in browser cache, you can clear that and see if it helps:

https://squarefortytwo.com/squarespace-guides/loading-editing-issues-on-squarespace-clear-browser-cache

Alternatively, contact Squarespace Support for direct support on your website:

https://support.squarespace.com/hc/en-us/requests/new#choose-topic

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
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Posted (edited)

Thanks for your response, Ziggy.
That's a great article. I didn't know about the ability to save versions of my website, nor about squarespace cache. I'll find out how to implement versions.

Unfortunately clearing the browser (Opera) cache hasn't resolved the issue. When I click on 'Attach Link' I get this (nothing)

adding.png.51f2a142d8efd2e2bc0a2f7981baf7bf.png

Edited by VPJ
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52 minutes ago, VPJ said:

There is nothing in the forum or Help Guides about having versions of our site. All I see is duplicate sites, which we have to pay for. Any pointers gratefully received.

There is no versioning available, my post was out of date.

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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19 hours ago, VPJ said:

Thanks for your response, Ziggy.
That's a great article. I didn't know about the ability to save versions of my website, nor about squarespace cache. I'll find out how to implement versions.

Unfortunately clearing the browser (Opera) cache hasn't resolved the issue. When I click on 'Attach Link' I get this (nothing)

adding.png.51f2a142d8efd2e2bc0a2f7981baf7bf.png

I am also having this issue today with my client's contact forms. I have been emailing with a squarespace support member tonight. Hoping to figure this out asap! I will comment on this thread again when I hear back. Good luck!

Aubrey

Screenshot 2024-04-23 at 8.55.55 PM.png

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2 hours ago, feelingantisocial said:

I am also having this issue today with my client's contact forms. I have been emailing with a squarespace support member tonight. Hoping to figure this out asap! I will comment on this thread again when I hear back. Good luck!

Aubrey

I'm at a dead-end on it, Aubrey. Will be great if you find the solution. And even greater if you can give me that solution 🙂
Thank you!

 

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11 minutes ago, feelingantisocial said:

Received an email back from support early this morning!

Screenshot 2024-04-24 at 11.40.43 AM.png

Good to know, thanks for sharing!

Please like and upvote if my comments were helpful to you. Cheers!

Zygmunt Spray
Squarespace Website Designer
Contact me: 
https://squarefortytwo.com 
Hire me on Upwork!

🔌 Ghost Squarespace Plugins (Referral link)
📈 SEO Space (Referral link)
 SquareWebsites Plugins (Referral link)
 🔲 SQSP Themes (Referral link) 
Spark Plugin (Referral link) 

 Did I help? Buy me a coffee?

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