annesofielh Posted April 14 Share Posted April 14 Hi! I keep getting this error message when i try to link/move my newly bought domain (from sqsp) to the website I've built on sqsp. Can anyone please help? I can't get through to any customer service and bc it's an error with no explanation I'm not sure what to do! I built the website on sqsp before buying the domain as i thought it would be easy peasy to get a domain and then link it to the site I've already built, argh! If anyone has experienced the same and solved it please let me know! Ta! Link to comment
Jeff54321 Posted April 15 Share Posted April 15 Exact same thing is happening with me right now. Hopefully some one has some guidance for us! Link to comment
Jeff54321 Posted April 16 Share Posted April 16 I was having the same issue and figured out the new site did not have a payment source (even though it says all that is transferred). Once I entered a credit card number to the new site it transferred. If you have a trail site, follow this link and scroll down to "trail site" and click payment information panel. https://support.squarespace.com/hc/en-us/articles/205812098-Moving-a-domain-to-another-Squarespace-site#toc-move-a-squarespace-domain Hope this solves it for you! Link to comment
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