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Purchased a domain, designed site but still showing as under construction

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Posted (edited)

Hello

I designed a squarespace site and then purchased a squarespace domain and published the site. When I look on my dashboard it all appears to be working but if I google the website or in type in the address it says the site is still under construction.

 

Can anyone help with this?

Thanks,

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Liz 

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Edited by erbeattie
adding an image
  • 4 months later...
Posted

Hi! I’m having the same issue. I recently designed a squarespace site and then purchased a squarespace domain and published the site. Like you, when I look on my dashboard it all appears to be working but if I google the website or in type in the address it says the site is still under construction.

I have reached out to customer service twice, but haven’t received a reply. Did you find a solution? 

  • 2 weeks later...
  • 4 weeks later...
Posted (edited)

Have you set lamblocalllawns.com as your home page in settings? Is it set as your primary domain? Your contact link on the Nav bar does not work without /contact added in the address bar. clicking contact takes you to lamblocallawns.com which is also under construction.  I think you need to ensure your home page is set for home and has the URL slug home. Clicking on your logo/title should take you to the actual homepage and it does not which seems to indicate that the pages are not enabled properly. 

Edited by derricksrandomviews
  • 2 weeks later...
Posted

Hi, I am facing the same issues as well, I have published the site, (Making it public under setttings.)
Also set my domain as the primary domain.

The dns settings has been done for more than a few days. Which should already been propagated as shown on whatsmydns

Could you please assist on this matter as squarespace customer service is slow?

Posted

I'm having the exact same issue. I published my site harperpointe.org and made it public, enabled all of my pages, made Home the homepage. I've done everything and still it will not work.  I have looked through numerous articles and questions and can't find a solution. Please respond to this issue. 

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  • 2 weeks later...
Posted

Hello, I left Shopify for Squarespace and am not sure it was the right move. The only thing I transferred was the domain and email away from GoDaddy. Starting from scratch is scary. Both of my websites have been under construction for 72 hours. Is it 72 hours during the weekday? I have read many threads, watched videos, and done everything correctly. (I hope!) GoDaddy domain transfer is complete. But, to verify myself and have contact with Squarespace, I had to get new Google Workspace emails since the transferring ones couldn't be reached, and my website progress came to a standstill. I'm concerned with customer service moving forward, especially if magic doesn't happen on Monday with a live website or two. 

Everything I read says they have no control over this, which seems ridiculous in today's tech world.

It does not inspire confidence. 

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