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Reviews have disappeared

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On 3/16/2022 at 2:48 AM, oscarmiike said:

I was just looking at my product page and discovered that the reviews had disappeared.

Go to Commerce > Product Reviews and check if reviews are enabled.

Squarespace introduced new review settings on 14 March 2022 and it appears this rollout caused reviews to be disabled on a number of sites. If they appear to be on, toggle the setting off, save the changes and then toggle it back on again, saving again.

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